Last Updated: 16/02/2026

1. Introduction

SEOULIA LTD (“we”, “our”, “us”) is the exclusive distributor of MONOHOUR products in the United Kingdom. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase MONOHOUR products, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

SEOULIA LTD is the data controller responsible for your personal data in the UK.

Company Name: SEOULIA LTD
Registered Office: DN36 5DG, UK
Company Number: 16958198
Email: office@seoulia.co.uk

If you have any questions about this Privacy Policy or your data, please contact us using the details above.

3. Personal Data We Collect

We may collect and process the following personal data:

a) Information you provide directly:

Full name

Billing and delivery address

Email address

Telephone number

Order details

Payment information (processed securely via third-party payment providers)

Correspondence via email or contact forms

b) Automatically collected information:

IP address

Browser type and version

Device type

Website usage data

Cookies and tracking information

c) Marketing data:

Preferences in receiving marketing communications

Subscription details

4. How We Use Your Personal Data

We use your personal data to:

Process and fulfil orders for MONOHOUR products

Manage payments and arrange delivery

Respond to customer enquiries

Provide customer service and after-sales support

Send marketing communications where you have opted in

Improve our website, products and services

Comply with legal and regulatory obligations

5. Lawful Bases for Processing

We rely on the following legal bases under UK GDPR:

Contractual necessity – to process orders and provide products

Legitimate interests – to operate, maintain and improve our business

Consent – for email marketing communications

Legal obligation – where required by law

You may withdraw your consent to marketing at any time by contacting us or using the unsubscribe link in communications.

6. Sharing Your Personal Data

We may share your personal data with:

Payment processing providers

Delivery and logistics companies

IT service providers and website hosting partners

Professional advisers (legal, accounting)

Regulatory authorities where required

All third parties are required to process your data securely and in accordance with UK data protection law.

We do not sell or trade your personal data.

7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or transfers to countries with adequate protection.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

9. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your personal data

Restrict or object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:
https://www.ico.org.uk

11. Cookies

Our website uses cookies to enhance user experience and analyse website performance. You can manage cookie preferences through your browser settings. Further details are available in our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will indicate the revision date.

If you would like, I can now prepare:
• A UK-compliant Terms & Conditions of Sale for SEOULIA LTD
• A Returns & Refund Policy aligned with UK Consumer Rights Act 2015
• A Cookie Policy fully aligned with ICO guidance
• A version refined with slightly more premium brand tone while remaining legally compliant